Privacy Policy

We collect only the minimum information necessary to provide our services:

• Reading Data: Your questions and card selections are used to build your reading. When a reading is complete, it is saved automatically in your browser's local storage so it appears in your History. Readings stored in your browser stay on your device and are not uploaded to our servers.
• AI Interpretations: When you request AI analysis, your question and cards are sent securely to our AI processing service (DeepSeek) to generate the interpretation. Follow-up questions are sent the same way.
• Analytics: We use Umami Analytics, a privacy-friendly alternative that does not use cookies. Data is anonymized and we do not track personal information.

Key Principle: Your readings remain entirely private. A completed reading is saved automatically in your browser's local storage, never on our servers. You can delete saved readings at any time from your History page or by clearing your browser's storage. Sharing creates a link that contains the reading.

• Generate Readings: To deliver accurate and meaningful Lenormand interpretations tailored to your questions.
• AI Interpretations: To provide advanced, contextual analysis of card combinations when you request it.
• Service Improvement: To analyze usage patterns and enhance our platform’s features, performance, and user experience.
• Security: To maintain platform integrity, prevent abuse, and protect our service and users.
• Communication: To respond to inquiries and provide support if needed.

Your data security is protected through multiple technical and organizational measures:

• Limited Server Storage: Your questions and cards are sent to our servers only to generate an AI interpretation. Saved history is kept in your browser's local storage on your device.
• No User Accounts: We don’t require accounts or collect personal identifiers like names, emails, or ages. You can use our platform completely anonymously.
• Encrypted Transmission: All communication between your device and our servers uses HTTPS encryption (TLS 1.3).
• Data Retention: Readings saved in your browser's local storage are kept on your device until you delete them. Retention periods for server logs and rate-limit records are described in our retention policy.
• No Third-Party Sharing: We never sell, trade, or share your personal or reading data with advertisers, marketers, or any third parties.
• Transparent Infrastructure: We use industry-standard cloud providers with SOC 2 compliance and regular security audits.

We use privacy-friendly analytics:

• Access: You can view your saved history in the History page. Data you did not save is not kept, and browser history never leaves your device.
• Deletion: Clear your browser's local storage or use your browser's "Clear browsing data" feature to remove all stored readings.
• Portability: You can export readings by using the sharing feature to create shareable URLs or by copying data from your browser's storage.
• Opt-out: You can decline AI analysis requests without losing any core functionality.
• Do Not Track: If your browser has "Do Not Track" enabled, we respect this preference.

This website is GDPR compliant. Here's how we meet the requirements:

• Lawful Basis: Our legitimate interest in providing the service and improving user experience through anonymous analytics.
• Data Minimization: We collect only what is necessary - no personal data beyond what you explicitly share.
• No Profiling: We do not create user profiles or track individuals across websites.
• No Cookies: We do not use cookies. Our analytics (Umami) is cookie-free and does not require consent under GDPR.
• Data Processing: AI processing is done via DeepSeek. History is stored in your browser's local storage.
• Right to be Forgotten: You can delete saved readings from your history at any time.
• International Transfers: Our service providers (DeepSeek, Umami) may process data outside the EU. We ensure appropriate safeguards are in place.

For any GDPR-related inquiries, contact us at support [at] lenormand-intelligence.com

If you have questions about this privacy policy, how we handle your data, or if you have concerns about your privacy, please don’t hesitate to contact us. We’re committed to transparency and will respond to inquiries promptly.

Email: support [at] lenormand-intelligence.com

Policy Updates: This policy is effective as of March 2026. We may update it to reflect changes in our practices, technology, or legal requirements.