Privacy Policy

We collect only the minimum information necessary to provide our services:

• Reading Data: Your questions and card selections are stored exclusively on your device using your browser’s local storage. We never access or see this data.
• AI Interpretations: When you request AI analysis, your reading is sent securely to our processing service. This data is not stored permanently and is deleted after the interpretation is generated.
• Analytics: We collect anonymous usage statistics (with your consent) to understand how users interact with our platform and improve the experience.
• Preferences: Your cookie consent choices and theme preferences are saved locally on your device.

Key Principle: Your readings remain entirely private and are stored only on your device unless you choose to share them via URL. We cannot and do not access your reading history.

• Generate Readings: To deliver accurate and meaningful Lenormand interpretations tailored to your questions.
• AI Interpretations: To provide advanced, contextual analysis of card combinations when you request it.
• Service Improvement: To analyze usage patterns and enhance our platform’s features, performance, and user experience.
• Security: To maintain platform integrity, prevent abuse, and protect our service and users.
• Communication: To respond to inquiries and provide support if needed.

Your data security is protected through multiple technical and organizational measures:

• Local-First Architecture: Your readings exist on your device only. No reading data is transmitted to our servers unless you explicitly request AI analysis.
• No User Accounts: We don’t require accounts or collect personal identifiers like names, emails, or ages. You can use our platform completely anonymously.
• Encrypted Transmission: All communication between your device and our servers uses HTTPS encryption (TLS 1.3).
• Minimal Data Retention: AI analysis requests are processed immediately and not stored in our database. Temporary processing logs are automatically deleted.
• No Third-Party Sharing: We never sell, trade, or share your personal or reading data with advertisers, marketers, or any third parties.
• Transparent Infrastructure: We use industry-standard cloud providers with SOC 2 compliance and regular security audits.

We use cookies and analytics to improve your experience while respecting your privacy:

Your Control: You can manage your cookie preferences at any time using the cookie settings banner at the bottom of the page. Declining analytics cookies does not affect site functionality—you can use all features freely.

• Access: You can view and inspect all data stored on your device by using your browser’s developer tools to access Local Storage.
• Deletion: Clear your browser's local storage or use your browser's "Clear browsing data" feature to remove all stored readings.
• Portability: You can export readings by using the sharing feature to create shareable URLs or by copying data from your browser's storage.
• Opt-out: You can decline AI analysis requests and disable analytics tracking without losing any core functionality.
• Cookie Management: Manage cookie preferences at any time using the cookie consent banner or privacy settings. You can withdraw analytics consent without affecting site functionality.
• Do Not Track: If your browser has "Do Not Track" enabled, we respect this preference.

If you have questions about this privacy policy, how we handle your data, or if you have concerns about your privacy, please don’t hesitate to contact us. We’re committed to transparency and will respond to inquiries promptly.

Email: support [at] lenormand-intelligence.com

Policy Updates: This policy is effective as of November 2024. We may update it to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy here and updating the effective date. Your continued use of the site after changes constitutes acceptance of the updated policy.