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Privacy Policy

Your privacy and trust are paramount. We are transparent about how we collect, use, and protect your information.

Information We Collect

We collect only the minimum information necessary to provide our services:

  • Reading Data: Your questions and card selections are stored exclusively on your device using your browser’s local storage. We never access or see this data.
  • AI Interpretations: When you request AI analysis, your reading is sent securely to our AI processing service (Mistral). This data is not stored permanently and is deleted after the interpretation is generated.
  • Analytics: We use Umami Analytics, a privacy-friendly alternative that does not use cookies. Data is anonymized and we do not track personal information.

Key Principle: Your readings remain entirely private and are stored only on your device unless you choose to share them via URL. We cannot and do not access your reading history.

How We Use Your Information

  • Generate Readings: To deliver accurate and meaningful Lenormand interpretations tailored to your questions.
  • AI Interpretations: To provide advanced, contextual analysis of card combinations when you request it.
  • Service Improvement: To analyze usage patterns and enhance our platform’s features, performance, and user experience.
  • Security: To maintain platform integrity, prevent abuse, and protect our service and users.
  • Communication: To respond to inquiries and provide support if needed.

Data Storage & Security

Your data security is protected through multiple technical and organizational measures:

  • Local-First Architecture: Your readings exist on your device only. No reading data is transmitted to our servers unless you explicitly request AI analysis.
  • No User Accounts: We don’t require accounts or collect personal identifiers like names, emails, or ages. You can use our platform completely anonymously.
  • Encrypted Transmission: All communication between your device and our servers uses HTTPS encryption (TLS 1.3).
  • Minimal Data Retention: AI analysis requests are processed immediately and not stored in our database. Temporary processing logs are automatically deleted.
  • No Third-Party Sharing: We never sell, trade, or share your personal or reading data with advertisers, marketers, or any third parties.
  • Transparent Infrastructure: We use industry-standard cloud providers with SOC 2 compliance and regular security audits.

Privacy-Friendly Analytics

We use privacy-friendly analytics:

Umami Analytics

We use Umami, a GDPR-compliant analytics solution that:

  • Does NOT use cookies
  • Does NOT require consent
  • Does NOT track personal data
  • Does NOT collect IP addresses
  • Stores data anonymously

Umami provides only aggregate usage statistics and cannot be used to identify individual visitors.

Your Rights

  • Access: You can view and inspect all data stored on your device by using your browser’s developer tools to access Local Storage.
  • Deletion: Clear your browser's local storage or use your browser's "Clear browsing data" feature to remove all stored readings.
  • Portability: You can export readings by using the sharing feature to create shareable URLs or by copying data from your browser's storage.
  • Opt-out: You can decline AI analysis requests without losing any core functionality.
  • Do Not Track: If your browser has "Do Not Track" enabled, we respect this preference.

GDPR Compliance

This website is GDPR compliant. Here's how we meet the requirements:

  • Lawful Basis: Our legitimate interest in providing the service and improving user experience through anonymous analytics.
  • Data Minimization: We collect only what is necessary - no personal data beyond what you explicitly share.
  • No Profiling: We do not create user profiles or track individuals across websites.
  • No Cookies: We do not use cookies. Our analytics (Umami) is cookie-free and does not require consent under GDPR.
  • Data Processing: AI processing is done via Mistral. Read data is not stored on our servers.
  • Right to be Forgotten: Since we store no personal data, there is nothing to delete beyond what you choose to remove from your device.
  • International Transfers: Our service providers (Mistral, Umami) may process data outside the EU. We ensure appropriate safeguards are in place.

For any GDPR-related inquiries, contact us at support [at] lenormand-intelligence.com

Contact Us

If you have questions about this privacy policy, how we handle your data, or if you have concerns about your privacy, please don’t hesitate to contact us. We’re committed to transparency and will respond to inquiries promptly.

Email: support [at] lenormand-intelligence.com

Policy Updates: This policy is effective as of March 2026. We may update it to reflect changes in our practices, technology, or legal requirements.